How to Handle a Disputed Signature
tutorials
How to Handle a Disputed Signature: the practical version with troubleshooting and the fastest path.
This is the practical version. Skip the filler.
Step-by-step
- Open the document — in DottiSign or your preferred tool
- Configure what's needed — fields, recipients, signing order
- Verify before sending — preview the recipient experience to catch issues
- Send or sign — depending on whether you're self-signing or sending
- Confirm completion — check status and download the final signed PDF
- Save the audit trail — store alongside the document for legal record
If something goes wrong
- Recipient says they didn't get the email: check spam, verify the email address, then resend
- Document looks broken on mobile: verify with an actual phone before sending in bulk
- Signature appears in wrong location: field positions are absolute coordinates — re-place if needed
- Audit trail is missing: ensure your platform produces and exports it; this is what holds up legally
The fastest way
If this is something you'll do more than once, save the setup as a template. The 30 seconds spent saving it pays back the next time you need to do the same thing.
If you want the simple version of this — upload, drag, sign — DottiSign handles it without the monthly bill.