How to Handle a Disputed Signature

tutorials

How to Handle a Disputed Signature: the practical version with troubleshooting and the fastest path.

This is the practical version. Skip the filler.

Step-by-step

  1. Open the document — in DottiSign or your preferred tool
  2. Configure what's needed — fields, recipients, signing order
  3. Verify before sending — preview the recipient experience to catch issues
  4. Send or sign — depending on whether you're self-signing or sending
  5. Confirm completion — check status and download the final signed PDF
  6. Save the audit trail — store alongside the document for legal record

If something goes wrong

  • Recipient says they didn't get the email: check spam, verify the email address, then resend
  • Document looks broken on mobile: verify with an actual phone before sending in bulk
  • Signature appears in wrong location: field positions are absolute coordinates — re-place if needed
  • Audit trail is missing: ensure your platform produces and exports it; this is what holds up legally

The fastest way

If this is something you'll do more than once, save the setup as a template. The 30 seconds spent saving it pays back the next time you need to do the same thing.

If you want the simple version of this — upload, drag, sign — DottiSign handles it without the monthly bill.

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